India’s 2nd largest discount broker 5paisa is a Mumbai-based company. In late 2016, 5paisa was re-launched with a new brokerage model for online retail broking services. The company is a part of IIFL (India Infoline). Previously, we’ve written multiple contents on 5paisa and this topic is also no exception. Sometimes, if customers get confused about anything, they should know where they can get help. This content serves 5Paisa review, trading terminal demo and all. Firstly, start with the basic info of 5paisa.
FAQ
First, log in to 5paisa, then click on the menu. After that, go to the trade option, then add funds. Finally, you are ready to go for trading. In the account, there are buy-sell options available.
5paisa is India’s 2nd largest discount broker that provides multiple services, trading terminals and lots more. There are customers of 5paisa all over India. The terminal is quite easy to use. Their customer services are so helpful and easy to reach.
The term square off is mainly used in day trading. In intraday trading, traders buy or sell assets and later in the day reverse the transaction. The closing of those orders before the closing of the market hour on the same day refers to as squaring off.
5Paisa, the popular broker derives its growth from mobile-savvy millennials and small towns. This is said by the chairman, Nirmal Jain, founder, and chairman, IIFL Group. IIFL had invested Rs 100 crore in the company 5Paisa, a digital platform for all financial products. It includes equities, derivatives, mutual funds, AIFs, bonds & debentures, insurance, and personal loans.
Review of the 5PaisaTrading Terminal
5paisa has an online trading website of 5paisa brokers. The web browser-based trading platform is compatible with Chrome, Firefox and Safari browsers. Users can use their personal computers to access the website and trade. It offers a wide range of features such as:
- Access in both NSE and BSE and trade across equity, derivatives, and also currency.
- There is a market watchlist to monitor scrips.
- Also, a comprehensive portfolio tracker is available.
- It’s advanced charting tools for an in-depth scrip view.
- Detailed scrip data, including market depth and Option chain.
- Order slicing option for better prices
- Bracket Orders (BO) and Cover Orders (CO) are present.
- Consolidated view of traders’ positions and holdings across instruments
- Ease Fund Transfer facility
- Access to multiple reports, PL and lots more.
Review and Demo of the 5 Paisa Trade Station
So this is the first part of the 5Paisa Review. Once users log in to the application, the dashboard gets displayed to the user. In the dashboard, the following information is listed:
- Indices brief information
- Default watchlist along with the details of bid quantity offer rate, rate, open-high-low price, etc.
- You can get buy-sell options directly from the dashboard.
- Under the superstar option, one can get a certain special stock list from Super Stars like Rakesh Jhunjhunwala, etc.
- The top 5 bids and offer price is available with each and every script on the watchlist.
- Multiple types of orders are also available there.
- For technical and fundamental analysis, users can get access to charting tools as well as historical data.
- Here, apart from stock trading, there are also SIP and mutual fund investments.
- Apart from the above features, there is an additional provision to buy and sell mutual funds directly from the listed entities.
- The fund transfer process is quite easy and accessible. Here, you can add a fund or withdraw it separately from equity and mutual fund accounts.
Review of the Features of 5Paisa
The second portion of the 5Paisa review is its key features. If you choose the basic options, the 5Paisa subscription plan will come. Basically, there are three types of plans, basic, gold and platinum.
Next is the research option. There you will get many investment segments like smallcase, sensibull, smart investors, and swing traders.
Under the section of the smart investor, there is a model portfolio, actionable buy, recent addition, recent removal, buy watchlist, and sell watchlist. Though these are payable or subscription basis, still there are some free-of-cost analytical tools.
Among their free-of-cost analytical features, Market Smith is important. Here, you can search for any of your favourite shares and can see their fundamental and technical data. Just go to a smart investor and click on any of their features, you will find a search option on the left corner of the window.
In the market analytics, there you find all the listed stocks’ names, indices, and derivatives under one roof. Market analysis free tools are available like gainers & losers, 52 weeks high-low, volume toppers, and upper-lower circuit.
This is the mutual fund section, there you get 5Paisa categorized baskets. For example, high-risk, moderate-risk baskets, low-risk debt funds, moderate risk-balanced funds, SIP, direct schemes, etc.
Basic Information on 5paisa
- Online Trading – In online trading, there are trade-in Equity, Equity F&O, Currencies, and Commodities at NSE, BSE, and MCX.
- Mutual Funds – Clients can invest in a wide range of Mutual Funds, ETFs and Government Bonds.
- Insurances – Online insurance facility is also available here.
- Personal Loans
Review of 5paisa’s Trading Platforms
Basically, the 5paisa Trading Platform is built on IIFL’s trading platform. Over the last 2 decades, This is being used by many customers. The trading platform of 5paisa is available on multiple platforms like the mobile app, browser (web) and installable desktop trading application.
Mobile trading
5paisa mobile trading app offers to trade at all BSE/NSE and Robo Advisory too. Customers can even download this free app either from Google App Store or the Apple App Store. The simple easy-to-use app can be used to buy stocks, trade in stock and currency derivatives, invest in mutual funds, ETFs or Exchange Traded Funds, and bonds, etc.
Browser-Based Trading
5paisa has a powerful trading website too. This can be accessed from any of your available web browsers on a computer, laptop, mobile device or tablet. The website (that is 5paisa Trader Station) offers almost all trading and investment options under one domain. The web-based trading platform is also well-connected with payment gateway and banks for instant fund transfers.
Desktop Trading
5paisa installable trading terminal is mainly designed for frequent traders who need advanced trading tools. The desktop application offers real-time data, advanced charts for intraday as well as historic stock prices. A variety of keyboard shortcuts are also available to monitor the market (on a real-time basis).
Review of Various Fees and Brokerage Charges of 5Paisa
Account Opening Fees & Annual maintenance charges (AMC)
| Trading Account Opening Charges ( for One Time) | ₹650 |
| Trading annual maintenance charges or AMC | ₹0 |
| Demat Account Opening Charges (for One Time) | ₹0 |
| Demat Account Annual Maintenance Charges or AMC | ₹400 |
5Paisa Trading Brokerage Charges
| Segment | Brokerage Fee |
|---|---|
| Equity Intra-day charge | ₹10 per trade |
| Equity Delivery charge | ₹10 per trade |
| Equity Futures charge | ₹10 per trade |
| Equity Options charge | ₹10 per trade |
| Commodity Futures charge | ₹10 per trade |
| Commodity Options charge | ₹10 per trade |
| Currency Futures charge | ₹10 per trade |
| Currency Options charge | ₹10 per trade |
Review of the 5Paisa Customer Care
Who are still not 5paisa customers, a shortcut direct method to contact customer service is given below. Just click here and you will be a part of our 5paisa and Stockmaniacs family.
Where Do You Get 5Paisa Customer Care for Support?
If you are already a customer of 5Paisa and want support from them. You may contact their customer care through the official number. The number is +91 89766 89766.
Main Reasons for Contacting 5Paisa Customer Care
If you are not a customer of 5Paisa, you should know the reasons to contact 5Paisa Customer Care. You should know their services in detail. That’s why I present some of the most important services and facilities of them below. Apart from this, you can also get our (StockManics) benefits too along with 5Paisa official facilities. To know more about it, go through the points below.
5paisa’s 2-in-1 account Demat plus trading account gives its customer both options to invest and trade in the stock market and in mutual funds. The broker is mainly popular for its high service standard. You only avail of the facilities if you have accounts under 5paisa.
Contacting 5Paisa Customer Care for Account Opening
In 5paisa, there are two account opening processes available, online and offline. If your Aadhaar number is mapped to the correct mobile number, you may open an account online. Otherwise, you need to go through the offline process.
In the online process, you may either open an account directly from the 5paisa official site or you can open an account through us (Stockmanics). In case you open an account through us you will get both 5paisa’s official benefits as well as our eye-catching benefits too.
To facilitate the process, I add a link below. I suggest you contact our customer service first.
5paisa Customer Care Sections
5paisa customer care is a vast and high standard of service. It consists of various sides which serve their customers very well. When you enter the customer service forum through your account online, the main 5 segments there, are FAQ, Forum, My Area, Add Topic in Forum and submit a query. Each section serves in a unique way.
FAQ Section
FAQ means frequently asked questions and providing a FAQ section is undoubtedly a unique idea of 5Paisa. As you can see in the picture below that under the section, customers can find out almost all their queries. To facilitate the search, they divide those questions into multiple topics. Like, an account opening has 12 articles under it, and trading has 4 sub-sections and altogether 22 articles. Besides this, there are topics like fund transfer, IPO, Mutual Funds, Research products, schemes and offers, Partner programs, Personal loans, Gold, etc.
Forum
Next is the review of the 5Paisa forum where you get multiple discussed topics. See the picture below, there are various categories in it. Like, as 5paisa trading platform, 5paisa research products, 5paisa Capital Ltd, research, mutual fund, general, insurance, market, etc. Moreover, on the right side, there is a shortcut way by which you go directly to announcements, sticky posts, most popular topics.
Now, let’s see what those categories look like. For example, I open 5paisa research products and it comes out with this. Here also, on the right side, the category description and classification are given. When you open a forum, there you get all content, announcements, questions and un-replied posts.
My Area
While writing the review of 5Paisa, I found My Area is such a platform where customers can ask or place their queries. Your placed queries will be sorted out in these open, close and on-hold categories. As you can see that on the right side, there are departments such as support, trading patterns, research products, Mutual funds, and general insurance, markets, etc. Here, as I’ve not added any query yet, they are showing nothing.
Add Topic in a Forum
If you want, you may also add a topic to the forum. After opening the section, a window like this will be opened. There you will get a form like a page which contains a topic title, topic type or question, description, category, sub-category, tags, attach file options, etc. In the description portion, basic writing tools are available.
Here, as examples, the category and sub-category are given.
And, if you do not want to post it instantly, there are options too for that. You may save as a draft, preview it or discard it.
Submit a Query
Apart from the forum side, there are submit a query section too. The section almost looks like this. Under ticket information, you can put down your query. And, along with the query, client code is required. Apart from this, there are the category, subject, and description. Popular articles are also there.
5Paisa Customer Care Number
Here, is the list of 5paisa customer care numbers. See the 5paisa customer care number below along with the details.
Customer Support
- Mobile Nuber +91 89766 89766
- Email id [email protected]
Head/Corporate Office
Address- Sun Infotech Park, Road No. 16V
Plot No.B-23 Thane
Industrial Area, Wagle Estate,
Thane -Pin 400604
Grievances
- DP Related [email protected]
- [email protected]
- SEBI Complaint Redress System (SCORES)
Compliance Officer
- Officer name Ms. Namita Godbole
- Contact number+91 89766 89766
- [email protected]
Conclusion
So, it’s been proven in the review of 5Paisa, that 5paisa excellent customer care services have lots of importance behind their popularity. From their forum to query submission, every service reflects their well-organized method. And, the most important thing is, you will get all the above services from them absolutely free of cost (only if you are a 5paisa customer). I seriously doubt whether any other brokers provide these kinds of standard services free of cost. So, without making any delay, open an a/c with 5paisa and enjoy the benefits.
5Paisa is chor company. Their marketing strategy is to tell 10 Rs. flat brokerage, but there are so many hidden charges you need to pay. The customer service is the worst in the world. The customer service team including the Escalation head is not able to understand basic English and Hindi. Without resolution every time they closes the ticket and never able to response any queries. You need to re-verify your ledger every morning to check the hidden charges. They will activate so many plans without your permission and loot your money like anything.
If you want to save your money and don’t want to increase mental stress, please stay away from 5Paisa.com.
My client code with 5Paisa is 58228566
Mansukhbhai sorry to hear your experience. We will tell this to their team.